Your wellbeing is our priority

Responsible Gaming — The Complete Guide to Safe Gaming at 8kbat

8kbat believes gaming should be fun — not a source of stress or problems. Use our responsible gaming tools and guides to protect yourself and your family.

Please note: Gaming is for entertainment only. Never chase your losses. If things feel out of control, contact our support team right away.

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Our Responsible Gaming Tools

8kbat provides powerful safeguards to help you stay in control

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, decreasing the limit takes effect immediately, while increasing it takes effect after 7 days.

Session Time Limit

Decide in advance how long you'll play each day. Once your time is up, your session will end automatically.

Cooling-Off Period

Take a break lasting anywhere from 24 hours to 6 weeks. During this period, you will not be able to log in or place any bets.

Self-Exclusion

Block your account for anywhere between 6 months and 5 years, or permanently. This decision cannot be reversed.

Loss Limit

Set a limit on how much you are willing to lose within a given period. You will be automatically stopped once that limit is reached.

Reality Check

Pop-up reminders will appear at set intervals showing how long you've been playing and how much you've won or lost.

1Why Is Responsible Gaming Important?

Online gaming is growing in popularity across Bangladesh every day. Millions of people play on 8kbat for fun, and the vast majority do so responsibly. However, for some people gaming can become a problem — especially during times of stress, financial difficulty, or loneliness.

Responsible gaming means knowing your limits and playing for entertainment — not as a way to make money. 8kbat takes this seriously and provides a range of tools and support to protect our players.

Research shows that players who set limits in advance have a much healthier and more enjoyable gaming experience. So once you register at 8kbat, setting your personal limits should be your first step.

Keep in Mind: There is no guaranteed way to win at gaming. Every outcome is entirely random — no strategy works 100% of the time.

2Signs of Problem Gaming

If you notice any of the signs below, gaming may be becoming a problem for you. Seeking help now is the smart move:

  • Spending more than your set budget
  • Chasing losses by placing more bets
  • Wanting to stop gaming but being unable to
  • Hiding your gaming activity from family or friends
  • Gaming is affecting your work, studies, or relationships
  • Feeling restless or irritable when not gaming
  • Gaming with borrowed money or by dipping into savings
  • Thinking about gaming constantly

If two or more of the above signs apply to you, please contact 8kbat support or use the Self-Exclusion tool.

Take a Quick Self-Assessment

Read through the statements below and check the ones that apply to you:

I sometimes play longer than I originally planned.

Losing puts you in a bad mood and makes you want to keep playing.

I have cut back on other expenses (such as food and bills) to fund my gaming.

I play without telling my family.

When I win, I keep playing to try to win even more.

If you checked more than 2 boxes, please reach out to our support team. Seeking help is a sign of strength.

3How do I set my limits?

Setting limits on 8kbat is straightforward. Just follow these steps:

1
Log In to Your Account

Log in to your 8kbat account with your username and password.

2
Open Profile Settings

Click your name in the top right corner and select "Account Settings".

3
Go to the Responsible Gaming menu

Click the "Responsible Gaming" tab — all limit tools are available there.

4
Set Your Preferred Limits

Set a deposit, time, loss, or wagering limit — whichever you need.

5
Confirm

Click the save button. Decreasing a limit takes effect immediately; increasing one takes effect after 7 days.

There is a 7-day cooling period when increasing your limits — this is intentional. It gives you time to reconsider.

4Self-Exclusion Process

If you feel you need a long break from gaming, self-exclusion is the most effective step. When you self-exclude on 8kbat:

  • Your account will be fully locked
  • You will not receive any promotional emails or notifications
  • Your account cannot be reopened before the set period ends
  • Any withdrawal request will be processed

Self-exclusion period:

  • 6 Months (Minimum)
  • 1 Year
  • 2 Years
  • 5 Years
  • Permanent Exclusion

To self-exclude, start a live chat with our support team or email us at support@8kbat.click.

Choosing to self-exclude takes real courage. We fully respect that decision and handle the process quickly and without judgment.

5Protection of Minors

8kbat is strictly an 18+ platform. If there are children or teenagers in your household, please take the following steps:

  • Use a password lock on your device
  • Keep the 8kbat app or browser logged out when not in use
  • Keep payment methods out of children's reach
  • Use parental control software on your devices
  • Use internet filtering tools to block gaming sites

If you suspect a minor is using an account, contact us immediately at support@8kbat.click. We will investigate and take the necessary action.

6Tips for Healthy Gaming

Keep these tips in mind for a fun and sustainable experience at 8kbat:

  • Set a Budget: Decide in advance how much you can afford to spend on entertainment each month.
  • Set a Time Limit: Set a daily time limit and stick to it.
  • Accept Losses as Part of the Game: Losing is a normal part of gaming. If you lose, stop.
  • Don't play under the influence or when stressed: Your ability to make sound decisions is reduced in this state.
  • Keep Other Hobbies: Keep up other hobbies and interests, not just gaming.
  • Tell Your Family: Be open with your family about your gaming.
  • Take Regular Breaks: Taking a 5–10 minute break every hour is a healthy habit.
Healthy Gamer Checklist
Setting a Budget in AdvanceImportant
Set a Time LimitImportant
Stop When You LoseEssential
Informing Your FamilyRecommended

7Help & Support

8kbat is committed to providing self-help resources as well as connecting you with expert support. Get help through the following:

8kbat Support Team

24/7 Live Chat & Email Support — support@8kbat.click

Gaming Counsellor

Speak confidentially with an expert counsellor — send a request through support.

Family Support

You can talk to us about a family member's gaming problem.

Mental Health Resources

Contact details for specialist mental health services are provided when needed.

FAQ

Yes, reducing your limits takes effect immediately. However, increasing your limits is subject to a 7-day cooling period — this is by design, giving you time to reconsider your decision.

Yes. Any balance remaining in your account can still be withdrawn after self-exclusion. Only new deposits and placing bets will be restricted.

If a family member has a gaming problem, let us know at support@8kbat.click. We'll connect you with the information and support you need, and the relevant account will be reviewed if necessary.

At set intervals (such as every 30 minutes or 1 hour), a pop-up will appear showing how long you've been playing and your total winnings or losses. These reminders help keep you aware and in control.

Cooling-Off is a short-term break (24 hours to 6 weeks) — your account reactivates automatically once the period ends. Self-Exclusion is long-term (6 months to permanent) and your account cannot be reopened before the period expires.

Play Responsibly, Play Happily

Gaming at 8kbat is meant to be fun — not a burden. Set your limits, stay informed, and play safely.

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